Monday, December 12, 2011

Compression Stockings - Commonly Asked Questions and Answers


1. How fast will my stockings wear out?
-The compression in your stocking will last about 6 months. The stocking itself lasts depending on how you wear your stockings.

2. Do you need to hand wash the stockings?
-No. You can clean them in the wash on the gentle cycle. Make sure to dry on low heat.

3. Are some stockings more durable than others?
-Our most durable stockings are called “Comfort for Men”, and “Medi Motion”.

4. Are there any sock aids to help me put on my compression stockings?
-There is a device called a “sock butler” that you can purchase at Alpine. It is an easy and effective way to apply your compression stockings.

5. What are the benefits to open toe stockings? Does open to affect the level of compression?
-There are no benefits or drawbacks to open toe stockings - the compression level stays the same. Open toe vs. closed toe is purely based on personal preference.

6. Do I wear them at night?
-No. Put them on first thing in the morning and take them off before you go to bed.

Friday, December 9, 2011

What is Obstructive Sleep Apnea? How Can PAP Therapy Positively Affect Your Daily Life?

What is Obstructive Sleep Apnea?

Obstructive Sleep Apnea, or OSA, affects up to 10% of the adult population. An estimated 20 million people in the U.S. alone have OSA and many of them are unaware of their condition.

During sleep, our muscles relax. The muscles in our throat, however, maintain some tone to hold our airway open for us to breathe. For some people these muscles relax too much causing the airway to narrow slightly. Partial narrowing will often result in snoring – a vibration generated by the soft, floppy parts of the throat as air passes during breathing. However, sometimes the narrowing is more significant and causes a partial or complete reduction in airflow to the lungs.

When the airway is blocked OSA sufferers will wake either partially or completely to breathe again, although they are often unaware of this happening. This can occur up to several hundred times a night, causing severe disruption of their sleep and daytime sleepiness. Untreated OSA may also lead to road accidents and other serious health problems including high blood pressure, heart attack and stroke.

Symptoms of OSA

Do you snore? Does your bed-partner report breathing pauses during sleep? Are you a restless sleeper? Do you have morning headaches? If you answered “often” or “sometimes” to any of the before mention questions then you may suffer from OSA. Other common symptoms include waking with a choking sensation at night; wake feeling unrefreshed; excessive sleepiness during the day; poor memory or concentration.

Treating OSA with PAP Therapy

Positive airway pressure, or PAP, is the most common and effective treatment of obstructive sleep apnea.

PAP treatment is administered through a mask that seals either the nose, mouth or both nose and mouth. The PAP unit supplies a gentle air pressure that splints the upper airway and allows the person to breather uninterrupted during sleep. The pressure is continuous and can be adjusted for the individual.

The user will experience almost immediate relief of symptoms with PAP treatment. To continue receiving these benefits PAP must be used during every sleep.

Source: Fisher and Paykel Brochure, “What would you do for a good night’s sleep?”

Friday, November 11, 2011

Congressman Jim Matheson visits UTMED to discuss Competitive Bidding and Audit Woes

Left to right: Kurt Walker, Tom Dye, Congressman Jim Matheson, Jay Broadbent, Brent Gardner

On Tuesday this week, UTMED arranged for a visit from Congressman Jim Matheson to meet with members of the UTMED Board. UTMED Vice President Jay Broadbent from Alpine Home Medical and board members Kurt Walker from Mountain Valley Home Medical and Tom Dye from Oxygen-for-You were in attendance. Congressman Matheson has been very supportive of UTMED in signing on as a cosponsor of HR 1041 and clearly sees competitive bidding as ineffective as a cost saving tactic by the congress. He was also very interested in receiving examples from UTMED members of unreasonable audit requirements such as refusal to pay due to physician signatures outside the lines, etc. As a result, he is going to seek hearings on CMS audit practices and will use the examples to disclose their burdens on local DME companies.

Article written by Brent Gardner, Executive Director of UTMED

AAHomecare Supports Key Anti-Fraud Bill Introduced in House

Friday, November 11, 2011

The American Association for Homecare (AAHomecare) is pleased that Representative Peter Roskam (R-Ill.) introduced an important bill yesterday designed to reduce fraud and improper payments in Medicare.


The Fighting Fraud and Abuse to Save Taxpayer Dollars Act, or FAST Act, H.R. 3399, would strengthen Medicare by shifting Medicare's "pay-and-chase" payment system to one that is modeled after credit card industry fraud-prevention tactics, utilizing predictive modeling technology to prevent paying fraudulent Medicare claims. The legislation also contains a provision, supported by AAHomecare, which would require an electronic prior authorization process for standard power wheelchairs in Medicare. This provision requires physicians to use a clinical medical necessity template to document the medical need for a power wheelchair. The Association believes that this physician template is a critical tool needed to reduce improper payments due to documentation errors.

AAHomecare has long fought against Medicare fraud. The Association has worked with Congress and the Administration to implement a number of key components of its 13 point anti-fraud plan. Visit www.aahomecare.org/stopfraud to see the plan. Last year, AAHomecare supported H.R. 5546, introduced by Rep. Roskam, which would have improved the tools and resources available to prevent fraud and abuse in Medicare through the use of predictive modeling technologies.

The Association welcomes the opportunity to work with Rep. Roskam on this important bill as it moves through the legislative process.

Article written by AAHomecare.

Tuesday, November 8, 2011

CMS defines durability, industry awaits CBO score


CMS defines durability, industry awaits CBO score

WASHINGTON - CMS last week issued final rules related to durable medical equipment, including a finalized definition of "durability."

CMS originally proposed the defining "durability" as meeting a three-year minimum lifetime standard in the July 8 Federal Register. At the time, stakeholders said they were unsure of what CMS sought to accomplish.

They're still unsure.

"We're still trying to sort it out," said Jay Witter, senior director of government relations for AAHomecare. "The proposed rule was kind of vague, so our manufacturers didn't understand how it would affect their equipment."

Initial concerns included whether redesigned equipment--saying improving the technology on an existing wheelchair--meant that it would have to meet the new criteria, and what the process for meeting that criteria is.

"It's still not clear what the process is," said Witter, who was still analyzing the rule last week.

The other rule finalized provisions related to competitive bidding that were included in an interim final rule released in January 2009, and the Medicare Improvements to Patients and Providers Act of 2008.

"They tied up some loose ends, but there was no new policy," said Cara Bachenheimer, senior vice president of government affairs for Invacare. "The more disconcerting thing was that CMS used it as another opportunity to talk about how great Round 1 was."

Meanwhile, the industry continues to build consensus for a market pricing program (MPP) as an alternative to competitive bidding.

"We're trying to get it scored by the Congressional Budget Office," said Tyler Wilson, AAHomecare's president and CEO. "Then we'll know whether we've met the $20 billion in savings, or whether we need to find some additional savings. There's a lot at play and we have limited opportunity for conversations (with lawmakers)."

Concerns have been raised that pushing forward with MPP would mean throwing Round 1 providers under the proverbial bus. While no one wants to see that happen, lawmakers have said they won't support MPP if it includes changes to Round 1.

"It is a political reality that we can't get everything we want," said Wayne Stanfield, executive director of NAIMES. "Sometimes its prudent not to fight for everything, but take what you can get, with hopes of changing the impact on Round 1 afterward."

Sean Schwinghammer, president of the Florida Association of Home Care Suppliers has said he's disappointed that the industry is moving forward without any relief for Round 1, but says he is supportive of MPP.

"We are united in MPP and think it's a good idea for Round 2," he said. "But, to be clear, its ludicrous to use Round 1 as the justification for altering Round 2, and leaving Round 1 to exists."

Article written by HME News.

Wednesday, October 26, 2011

Alpine awarded with title of "Best HME Provider" by the HME Excellence committee.




This year Alpine is pleased to hold the title of “Best HME Provider” presented by the HME Excellence committee (HME News). The committee made their decision based on a variety of qualifications, including average annual rate of sales growth in the past two years, average pre-tax profit margin over the last three years, memberships, leadership positions, non-profit community involvement, and more. The award was announced at this year’s MedTrade conference, during “Power of Funding.”

HME News Article:

Meet Alpine Home Medical Equipment, winner of the 2011 HME Excellence Awards for best HME provider. President Jay Broadbent says he’s had his share of successes--and failures--along the way.

Broadbent will share his failures, too. Like the time he signed up his team to exhibit at the Utah State Fair.

“It was 10 days straight, and we had to man it from 9 a.m. to 10 p.m.,” he recalls. “We were pooped. We didn’t get a single sale from that thing.”

His willingness to risk failure originates in Broadbent’s business philosophy: “If you’re not growing, you’re dying.”

That focus on growth has paid off--Broadbent estimates that Alpine Home Medical is growing about 40% a year and they’ve just secured a large state contract.

“It’s a big deal for us as a company,” he says. “We’re adding four more branches and close to 20 people to take on this contract.”

That’s in addition to Alpine Home Medical’s current 100 employees in seven branches throughout Utah. The 14-year-old full-service provider also has a retail store in most of its branches.

The company uses open book management, allowing all employees to look up its P&L statement at any time.

“It’s where can we do better? How can we reduce costs?” says Broadbent. I’m always amazed at the (providers) who don’t know their business, who don’t break down their financials every month and look at their strengths and weaknesses.”

Alpine Home Medical also emphasizes their role as a community partner, which is embodied by the comany’s B In Motion Foundation. It sponsors a yearly bicycle race to raise money to give wheelchairs to uninsured patients.

“It ties us back to our community,” Broadbent says. “We’re homegrown and that rings true in our market.” -HME News

Thursday, October 13, 2011

The Honorable Gene L. Dodaro, Letter to Congress



















Comptroller General of the United States
441 G Street NW
Room 7100
Washington, DC 20548
Re: Medicare National Competitive Bidding

Dear General Dodaro:
We are writing to request an immediate and comprehensive review of the Medicare National
Centers for Medicare and Medicaid Services (CMS) with Round One on January 1, 2011.
In your review and report we ask that you consider and answer the following questions with
regard to Round One of NCB:

1. What is the impact on beneficiary access to quality and timely services?

2. What is the impact on jobs generally?

3. What is the impact on job loss for small DME businesses?

4. Should winning bidders be required to deliver products and services at their bid prices?
Should retail pharmacies be included in NCB?

5. Can NCB and the Affordable Care Act be synchronized?

6. Is NCB consistent with the demonstration projects conducted by Health Care Financing
Agency (HCFA), now CMS, in FL?

We further request that you consult with all interested parties and stakeholders, including but not limited to CMS, State Health Departments, beneficiaries, DME dealers, DME manufacturers, the Institute of Medicine, and the Bureau of Labor Statistics.

We understand the usual practice to share your report with the affected agency, in this case CMS, but ask that you not change your report based on CMS comments. Please deliver your report and CMS comments to this Committee by February 1, 2012.

Thank you for your attention to this matter.

44(110 1 Rogers Denny Rehberg Chairman, Chairman, Appropriations Committee Subcommittee on Labor, Health and Human Services, Education and Related Agencies

Friday, September 23, 2011

Program Can Reduce Older Adult Falls by 31%



Program Can Reduce Older Adult Falls by 31%

(Salt Lake City, UT) – Every day, an average of eight Utahns age 65 and older are hospitalized for injuries due to a fall. In 2010, there were 3,129 fall-related hospitalizations among older Utahns, costing more than $85 million in treatment charges. Falls were the leading cause of injury-related death among older adults in Utah. The Utah Department of Health (UDOH) wants to remind everyone that injuries from falls are largely preventable.

Falls are not a normal part of aging,” said Trisha Keller, Program Manager for the UDOH Violence and Injury Prevention Program. “Most falls are preventable if we can teach older adults what hazards to remove in their homes and help them increase their strength and balance.”

Stepping On is a 7-week program now being implemented by local health departments across the state. The program focuses on empowering older adults to engage in health behaviors that reduce the risk of falling, such as removing tripping hazards in their homes and doing simple exercises to build strength and improve balance. And national research shows the program works: falls among study participants were reduced by 31 percent.

Seventy-five-year-old John “Charley” Jones joined a Stepping On class last year after noticing his balance wasn’t as good as it had been. “I tended to shuffle when I walked and thought I better try to preserve or improve on what I have so it didn’t get worse,” Jones said. “I would encourage others to take the class. The instructors made everyone feel comfortable and I never felt like an old, decrepit person there. The classes were not only informative and helpful, they were fun, too,” he added.

“Our goal is to help our citizens remain independent and healthy,” said Karen Jensen, a Stepping On instructor at the Utah County Health Department. “Even minor falls can have a dramatic impact on a person’s well-being and sense of safety.”

Several new Stepping On classes will begin in September and October. The classes are free and will be held at:
Orem Friendship Center (93 North 400 East, Orem) every Friday beginning September 23, 2011 until November 4, 2011 from 9:30 a.m. to 11:30 a.m. To register for the class, participants must be a member of the center. Call 801-229-7111.
Springville Senior Center (65 East 200 South, Springville) every Friday beginning September 23, 2011 until November 4, 2011 from 1:00 p.m. to 3:00 p.m. To register for the class, call 801-851-7095.
North Davis Senior Activity Center (42 South State Street, Clearfield) every Thursday beginning October 13, 2011 until December 1, 2011 (except on Thanksgiving Day) from 9:00 a.m. to 11:00 a.m. To register for the class, call 801-525-5076.
Wasatch County Senior Citizens Building (465 East 1200 South, Heber City) every Tuesday beginning October 11, 2011 until November 22, 2011 from 9:30 a.m. to 11:30 a.m. To register for the class, call 435-657-3312.

The UDOH recommends four basic steps to reduce the risk of falls:

Begin a regular exercise program. Exercise improves strength and balance,as well as coordination.
Have your health care provider review your medicines. Some medicines or combinations of medicines can make you sleepy or dizzy and cause you to fall.
Have your vision checked. Have your eyes checked by an eye doctor at least once a year. Poor vision can increase your chances of falling.
Make your home safer. Remove tripping hazards like throw rugs and clutter in walkways as well as books and papers from stairs. Install grab bars next to your toilet and shower.

Utah will join 43 other states in recognizing September 23, 2011 as Falls Prevention Awareness Day. For more information about falls or the Stepping On program, visithttp://health.utah.gov/vipp/olderAdults/overview.html.

Media Contact:
Jenny Johnson
Violence & Injury Prevention Program
(o) 801-538-9416 (m) 801-298-1569


Tuesday, September 20, 2011

STAY TUNED FOR POSITIVE RETAIL UPDATES AT ALPINE THAT WILL IMPROVE YOUR SHOPPING EXPERIENCE

ATLANTA - HME providers looking to improve their retail strategies will have a place at Medtrade to see tangible ideas on display.

The new "Home & Retail Design Center" on the exhibit floor will show providers how to showcase different product mixes, how to merchandise products in "like" categories and how to use attractive signage and fixtures. Rob Baumhover, director of retail programs for Waterloo, Iowa-based The VGM Group, says the center's purpose is to make HME providers more "shoppable" to customers.

"It's a cash business, first and foremost," he said. "With the growing number of cuts industry-wide, retail is becoming more and more essential to survive. Hopefully, through this exhibit, providers will see how to get the most out of their retail space and take some ideas on how traffic flow and effective merchandising can lead to a successful, profitable showroom."

The center shares the same exhibit space as the Medtrade Accessible Home and is sponsored and staffed by Nationwide Homes, Accessible Home Improvement of America and VGM. Some of the product categories on display are pain management, respiratory, rehab accessories and wound care.

"When it comes to merchandising, it's important to keep like products and their add-ons together," Baumhover advised. "The most important thing to consider when it comes to merchandising is to remember the customer you're catering to--make sure aisles are extra wide and clear and don't put product too high or too low. Keeping things easily accessible and readily available is paramount."

Ultimately, the center was conceived "just to let providers know what options are available," Baumhover said.

"Times are tough," he said. "We all know this and experience it on a daily basis. I'd like to think that a strong retail business with good sales training and the right staff can be very profitable."

Medtrade launches Competitive Bidding Central

ATLANTA - Medtrade announced Sept. 16 that it will feature a new Competitive Bidding Central at this year's show. It is open to all attendees and exhibitors and offers presentations and one-on-one access to industry experts. Participants will also have access to a library of resources provided by Brown & Fortunato, The MED Group and The VGM Group.

Article written by HME News.

Tuesday, September 13, 2011

President of Alpine Home Medical, Jay Broadbent, makes a panel appearance at the HME Summit, currently going on in Charlotte, North Carolina


Summit live: An excellent panel

Monday, September 12, 2011 13:27


Only at HME News do we give you an award, then reward you by sticking you on the hot seat, in this case, a panel discussion here in front of 170 of your peers at the HME Business Summit.

More providers than ever submitted applications for our annual HME Excellence Awards (I don’t envy the judges having to select from all those great companies).

And the winners are: Robert Shellenberger, owner, Qualicare Home Medical Teresa Glass Owens, president/CEO, Glass Seating and Mobility Jay Broadbent, president, Alpine Home Medical Equipment

How are winners thinking outside the box?

Robert: We’re looking at more non-traditional DME ventures, like skilled nursing, children’s homes, things that the community needs for these institutions.

Jay: Our retail operation. A lot of folks try retail and have limited success. Each of our stores, we tried to model them so they are kind of cookie cutter, same look, same products. One thing we’ve found, they like to come in and look, feel and touch. A lot of folks that bought from us retail, they become a customer for life because they had a good retail experience. We feel very fortunate and blessed with response to our business, so we started the B in Motion Foundation. The dollars we raise provides wheelchairs to individuals without insurance or whatever the reason that they aren’t able to get the equipment that they need.

Teresa: One thing we have done, is hang onto our customers long term. You are gonna get the new patients, but you want to hang onto those you already have.

Why are winners involved in clinical groups, community organizations and industry associations?

Robert: Clinical groups keep us in touch with clinical activities. We have to be recognized as clinically competent. As far as community groups, it’s the recognition. We don’t just take from the organization, we give back to the community. Qualicare gets recognized and I think that’s great.

How do winners plan to incorporate the award into their marketing?

Teresa: We’re currently asking marketing consultants to see how we can go to next level. Rehab is different, it really is reputataion. We are real careful how we market ourselves. One thing we try to do is empower employees, the award has been a huge confidence booster for them. We have a really strong team, but it didn’t happen overnight.

Jay: We are very excited and proud. It’ll be on our website, our literature. It’s a competiitve business and anything you can do to establish yourself and set yourself apart is good for your business.

Robert: Look at two clicnal programs, skillded nrugs and opedait that’s gogin to take a lto fo time and reosuces.

Teresa: Our top priority is to continue to grow but we are really going to support, as much as we can, our association. If they want us on the phone to our congressmen, we’ll call. If they want us to fly to Washington, we’ll go. We are really trying to do as much as we can to stay in the game and get carved out further from competitive bidding. There’s a lot of education that complex rehab has got to do. It takes time but for our business to survive we’ve got to show people what we do.

Jay: We’re going to continue with our lean process and continue to refine our processes and look for waste and efficiencies.


Article written by HME News.

Wednesday, August 31, 2011

Providers power up during hurricane

Providers power up during hurricane
AAHomecare: 'The companies receive no extra compensation from Medicare for providing emergency services'

HME providers spanning the East Coast have been taking extra steps to make sure patients who lost power during Hurricane Irene have the medical attention they need.

AAHomecare sent out a press release this week, highlighting the actions of a handful of these providers:

Homecare Concepts

This provider in Farmingdale, N.Y., lost power but its employees have been coordinating care and service via cell phone to more than 100 patients also without power in the New York City area. “Those who were without power had additional gas (oxygen) cylinders delivered to them,” stated Joe Candiano in a release. “It wasn’t always easy as the guys were dodging downed trees and power lines to get to homes. This is not just a nine to five job.”

Home MediService

This provider in Havre de Grace, Md., received at least 58 hurricane-related calls over the weekend and the company made two dozen trips to visit oxygen users on Sunday alone. “Many of our patients were very impressed that their oxygen company would take the time to call them and make sure they had adequate back-up,” stated Mark Richardson in the release.

EME Medical Equipment

This provider in Ephrate, Pa., put all delivery, clinical and management staff on alert for the weekend and lined up gas and liquid oxygen supplies for patients. Ted Gress says, despite high winds and heavy rains, the company delivered extra oxygen supplies to 10 patients on Sunday.

AAHomecare stated in the release: “These are just some of the types of extra steps taken by hundreds of durable medical equipment providers nationwide during emergencies—whether cause by hurricanes, tornadoes, excessive heat, flooding, ice storms or heavy shows. The companies receive no extra compensation from Medicare for providing emergency services.”


Article posted from HME News.

Thursday, August 4, 2011

New Final HHS Rules on Readmissions

New Final HHS Rules on Readmissions

by Lyle Denniston

The federal government's release of a final set of rules to try to lower readmission rates at more than 3,800 acute-care and long-term care hospitals has started a clock that will give managers and staff about 14 months to adopt new care strategies – especially when it comes to monitoring the health of elderly patients after they have been sent home.

Under orders from Congress in the Affordable Care Act, the Department of Health and Human Services has adopted a deeply complex formula for evaluating when a hospital may risk a reduction in its Medicare payments, if it has an excessive rate of readmission of patients who have been treated for heart attack, heart failure or pneumonia.

It will take managers and their legal advisers a good deal of study to master the requirements of the new "hospital readmission reduction program." The description of the program and its requirements are embedded in a 1,509-page document.

Although the new rules do not lay out in detail what hospitals must do to avoid those financial penalties, the descriptions of the problems that HHS has detected and its notions of how hospitals can confront those problems suggest that much more attention will have to be paid to the transition of care – from hospital to home – and to the quality of care that patients get from their own doctors as a follow-up to their hospital stay.

Involving Post-Acute Providers Is Among Recommended Interventions.
Under the new HHS mandate, hospitals would not have to provide care themselves after discharging their Medicare-eligible patients, but they would be expected to do enough follow-up to assure that patients and their doctors take steps to continue their recovery. Hospitals, federal officials believe, are the best situated to develop and maintain a care-monitoring system to lower the likelihood that older patients with serious illnesses will have to return for in-patient care.

The rules provide one example of what HHS has in mind for one of the three conditions that may lead to readmission: heart failure. In such cases, the rules say, "improved hospital and post-discharge care, including pre-discharge planning, home-based follow-up, and patient education, have been shown to lower heart failure readmission rates, suggesting that heart failure readmission rates might be reduced if proven interventions were more widely adopted."
The "proven interventions" outlined in the rules include these:

  • "Ensuring patients are clinically ready to be discharged."
  • "Reducing infection risk."
  • "Reconciling medications."
  • "Improving communication with community providers responsible for post-discharge patient care."
  • "Improving care transition."
  • "Ensuring that patients understand their care plans upon discharge."

The new rules, adopted Aug. 1, will be in full effect starting Oct. 1, 2012. A hospital will be in danger of having its Medicare payments reduced if it is determined that too many patients treated for the three identified conditions have been readmitted within 30 days of discharge.

Those three conditions, HHS has concluded, account for some of the highest rates of readmission, resulting in billions of dollars in Medicare spending. Hospital reimbursement is, of course, the largest outlay of Medicare funds, and the acute conditions HHS has selected for monitoring claim a good part of those payouts.

More Readmission Rules, Ratings to Come.
Congress has told HHS to consider adding other medical conditions as targets for lowering readmission rates, but those would not come until after Oct. 1, 2014.

Using three years of data for acute-care and long-term care hospitals, HHS will decide whether a given hospital's readmission rate has been higher than HHS believes it should be. With a complex formula that takes into account patient risk factors such as chronic ill health, each hospital will get a rating.

In the first year that Medicare reductions could actually be imposed, high-readmission hospitals could see a 1 percent cut, in the second year, 2 percent, and in the third, 3 percent.

To come under the program, a hospital would have to have at least 25 readmissions for each of the three conditions over the three-year study period. A readmission would be counted if it came within 30 days of initial discharge from the hospital.

HHS is putting the payment reduction program into effect in two stages. The Aug. 1 rules spell out the basic framework. A second set of rules, due out in about a year, will spell out how the payment reduction system will actually work.

Veteran legal reporter Lyle Denniston has been covering the U.S. Supreme Court for more than 50 years.

Wednesday, August 3, 2011

Alpine's open house drew so many people, they ran out of food

iPad proves popular draw
Alpine's open house drew so many people, they ran out of food

PROVO, Utah - They came for the iPad, but they stayed for the company.

That's what happened in June when Alpine Home Medical gave away an iPad 2 as a way to promote the grand opening of its new location. To register to win the iPad, people had to "like" Alpine on Facebook. The catch: Contest entrants had to be present at the grand opening to win.

"Most of the people who came that day came for the iPad, which at first may sound discouraging," said Briana Lake, marketing coordinator. "But the exposure we got was great. It was a lot of fun, people were able to walk around the showroom while they waited for us to announce the winner."

In all, the event drew about 200 people, mainly "moms in their 40s," who are the caregivers of Alpine's main demographic, said Lake. That number far exceeded what the provider expected: they ran out of food.

The promotion also boosted the number of fans Alpine has on its Facebook page, from about 50 to nearly 400 at the time of the contest. That number has since dropped to 325--the risk you take when you have people sign up for a promotion, says Lake.

Alpine, which also has a Twitter page, is no stranger to social media, but in the past year or so has really jumped into it. In addition to promoting the business, the provider posts links to industry and health-related articles.

"We try to educate our customers so they can stay informed on what's going on in the HME world," said Lake. "We want to make sure they know all they can and make informed decisions."

Before jumping in, Alpine held focus groups to gauge where the public is at when it comes to technology.

"We were surprised at how many elders used smart phones and how many were on Facebook and Twitter," said Lake. "But, we are mainly targeting their caregivers and trying to stay ahead of the curve, anticipating the next generation of customers that will be coming into our store."

Article written by HME News.

Tuesday, July 19, 2011

CMS Defines Durability

CMS defines durability
Industry's initial reaction: 'We don't see a need for it'

WASHINGTON - How long should durable medical equipment last? Three years, according to CMS.

In a proposed rule published in the Federal Register July 8, CMS floats the idea of "a 3-year minimum lifetime standard for items to meet the durability criterion for DME." Currently, Medicare policy states only this: "An item is durable if it can withstand repeated use."

"Our initial reaction is we don't see a need for it," said Cara Bachenheimer, senior vice president of government affairs for Invacare. "If an item isn't a supply or isn't disposable, it's clearly durable. This seems rather arbitrary."

CMS states in the rule that the Department of Commerce, as well as various dictionaries, encyclopedias and economics textbooks, use three years as a benchmark for durable goods.

Industry stakeholders aren't sure why CMS is looking to further define durable, but they suspect it has something to do with savings. If it's in writing that DME must last at least three years, then the agency may be able to save on repairs and replacements, they say.

"They're looking for savings in every nook and cranny," said Julie Piriano, director of rehab industry affairs for Pride Mobility Products.

Initially, there was confusion over whether CMS is seeking to change the reasonable useful lifetime of DME from five years to three years. But the rule states: "It is important to note that the 3-year minimum period of durability does not replace the RUL standard."

"This proposed rule deals with coverage criteria," Bachenheimer said. "The RUL deals with payment criteria."

As is often the case with proposed rules, industry stakeholders say the devil is in the details. Of the impact, CMS states: "The revised regulation would provide clear guidance to CMS and other stakeholders for making consistent informal benefit category determinations and national coverage determinations for DME. It would assist manufacturers in designing and developing new medical equipment to have a better understanding of how long a period of time an item must be able to withstand repeated use to be considered DME for Medicare purposes."

"It would have an impact; we're just not sure what kind of impact yet," Piriano said.

CMS will accept comments on the rule until Aug. 30. To comment, go to http://www.regulations.gov. The agency plans to respond in a final rule on Nov. 1.

Article written by HME News.

Monday, July 18, 2011

Traveling with Oxygen

Travel Oxygen Top 5 Tips

1. Planning is key. Don’t purchase an airline ticket without first knowing the oxygen policy of your preferred airline. Know that some airlines DO provide oxygen during some flights, not all. Know that the airline will only provide oxygen on the plane, NOT at the airport. A Gate Pass can be obtained for someone to escort a person using oxygen at the airport. Don’t be discouraged about having to setup arrangements for your travel oxygen needs. Traveling with oxygen can definitely be accomplished, with the proper planning.

2. Always travel with a copy of your prescription for oxygen as well as any other medication. If you are in need of additional equipment, you will be ready. Be sure to have multiple copies, just in case.

3. If you are relying on a company to deliver oxygen equipment to you when you arrive at a specific location at a specific time, be sure to get it in writing. Have a 24hr contact name and telephone number ready in case you can not locate equipment, or if additional service is needed.

4. Be educated on the oxygen equipment that is available to you. If you have never used Liquid Oxygen before, learning how to fill a portable unit from a reservoir in your cabin on the first day of a cruise is not the time to do so. If you are traveling internationally, know exactly what’s available to you and where to get it. In Italy, for instance, Liquid Oxygen is the most common equipment. Talk to your local oxygen provider about education on Liquid Oxygen prior to traveling to Italy. When using a Portable Oxygen Concentrator, know that if you’re not plugged into a wall or car outlet, you must only rely on battery power. Having enough batteries for your trip is vital.

5. Always consult your physician prior to traveling with oxygen. Flying and traveling to higher altitudes can affect the way you use therapeutic oxygen.

Tuesday, July 12, 2011

It's time to pull off the band-aid, eat our peas.

HME 'Very, Very Vulnerable' as Debt Talks Drag On

WASHINGTON — As the Aug 2. debt ceiling deadline creeps closer, President Obama and congressional leaders continue to debate the issue, and industry stakeholders continue to watch and worry that cuts to HME remain on the table.

A "grand" deal to reduce the deficit and raise the debt ceiling seems to have left the building in weekend talks. As part of the deal, press reports said, Obama was ready to raise the Medicare eligibility age in exchange for a raft of new revenues. The president had previously proposed applying DME competitive bidding rates to Medicaid.

But Democrats don't want the president, or anybody, messing with the entitlement programs, and Republicans say raising taxes isn't an option. At a press conference yesterday, Obama said of the budget talks, "It's time to pull off the band-aid, eat our peas."

What will happen as the economic calamity looms and the high-level talks focus on health care spending is anybody's guess, according to Cara Bachenheimer, senior vice president of government relations for Invacare.

"There are really very few people involved in making these decisions," Bachenheimer said Friday. "We're not sure what will turn out."

Even so, as the discussions go on, "there are numerous reports that home medical equipment is vulnerable to further hits from both Republicans and Democrats," AAHomecare told members last week.

Any new cuts "would come on top of a decade of slashing that has totaled between 40 to 50 percent for the home medical equipment sector," the association reported. "Further reductions to Medicare payments before the current cuts are fully in effect will create access and quality issues and weaken the home care infrastructure in the United States."

Call senators and representatives and "Tell Congress 'No cuts to home care!'" AAHomecare urged providers.

Stakeholders in other health care sectors are worried, too. Hospitals have begun a national ad campaign protesting any payment cuts and showing how they could result in overcrowded emergency rooms and reduced access. A July 4 article in The New York Times said a hospital coalition would spend up to $1 million a week through the summer on the ads. Nursing homes and drugmakers are also braced for cuts.

"I think it's safe to assume that we are very, very vulnerable," said Bachenheimer. "But so is everybody else."

Monday, July 11, 2011

Patients, Providers File CMS Bid Program Complaints

Patients, Providers File CMS Bid Program Complaints

Stop Competitive Bidding sign!

We have received hundreds of complaints about the Medicare “competitive” bidding program for home medical equipment (HME). This program is fatally flawed and unsustainable. The program is designed to eliminate more than 85 percent of HME providers in any area in which it is run, and patients are being harmed because they do not have access to the appropriate products and services they need.

Tuesday, July 5, 2011

Fear factor: Will lawmakers target HME as part of Medicare cuts?

Fear factor: Will lawmakers target HME as part of Medicare cuts?
'Everything is potentially on the table'

WASHINGTON - So far, there's no word on whether Medicare spending for HME is part of heated discussions on Capitol Hill about raising the debt ceiling and cutting costs, say industry stakeholders.

"It's all closed door discussions," said Cara Bachenheimer, senior vice president of government relations for Invacare. "The problem is, they are looking for money and everything is potentially on the table. We just don't know anything at this point."

In a speech June 29, President Obama said Medicare and Medicaid cuts could be part of a deal to raise the debt ceiling. Also last week, Inside Health Policy reported that Medicaid cuts are on the table, including capping durable medical equipment payments at competitive bidding rates.

Just because nobody knows for sure what will happen, doesn't mean HME providers should sit back and wait, says Walt Gorski.

"HME suppliers should be on high alert and reaching out to members," said Gorski, vice president of government relations for AAHomecare. "The HME community has taken a number of very significant cuts over the past five or seven years and additional cuts will threaten the ability of providers to keep people in their homes."

With lawmakers focused on the debt ceiling, it will be difficult to grab their attention on industry issues like competitive bidding, stakeholders admit, but it's important to push on. In Chicago last week, members of the Illinois Association for Medical Equipment Services called on eight congressmen--back home for recess--to seek support for H.R. 1041.

"We've got to keep up the momentum on H.R. 1041 so we can get the Senate to pick it up," said John Gallagher, vice president of government relations for The VGM Group, who attended the meetings. "Right now, they are focused on the debt ceiling, but that will end between now and August, and then lawmakers will go on recess and start campaigning. That's our time to get in front of all those folks."

Article written by HME News.